Our Quality Commitment
Zoobug glasses can take the strain of being handled by children, but if anything does happen to them… email a photograph to us and we will try to repair or replace it.
Our NEW Kids Promise now guarantees each frame against loss as well as breakages within 12 months from your date of purchase. To activate the warranty you must register online within 30 days of purchase. For online purchase and from selected stockists only.
If you have not registered you will still be covered against breakages but not against loss. Each frame is covered against a one time loss only. An admin and delivery fee of £9/Euro12/USD15 will be applied to each claim where we have to send something out to you. For some styles you will be able to get your repairs done instantly and for free at the opticians from where you bought the frame.